From PANORÁMICA GESTIÓN, S.L. we understand that it is essential to maintain a transparent relationship with you, therefore, below, we present our Privacy Policy, so that at all times you are properly informed about how we collect and securely treat any data you provide us.
Your data will be processed in accordance with current legislation and, in particular, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data. Also with regard to the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights.
A careful reading of our Privacy Policy will provide you with the necessary information to know how we will use the data you provide us with.
1. Who is responsible for the processing of your data?
If you, or an authorised person, have provided us with your data, we inform you that PANORÁMICA GESTIÓN, S.L., with Tax Identification Code: B70583877 is responsible for the processing of this data. This data will be processed in accordance with the provisions of current legislation on personal data protection.
It is possible that there may be other parties responsible for the processing we carry out, in which case we will always inform you of who is responsible for the processing of the data, as well as their identification details.
PANORÁMICA GESTIÓN, S.L. is committed to complying with the obligation of secrecy of personal data and its duty to protect them. To this end, we adopt the necessary measures to prevent their alteration, loss, processing or unauthorised access in accordance with the provisions of the Regulation.
2. Where do we provide information?
PANORÁMICA GESTIÓN, S.L. informs you through the website www.panoramicatravel.com in the section corresponding to the privacy policy. More information in ‘Legal Notice’.
3. What personal data do we process?
The personal data we process are:
- Data that you voluntarily choose to provide us with.
- The data derived from the communications that you maintain with us.
- The information corresponding to your own browsing in the case of Online Services, (IP address or information derived from cookies or similar devices (you can see our Cookies Policy on the web).
- Information that is available in publicly accessible sources, to which we can legitimately access.
- The data derived from the contractual or pre-contractual relationship you have with us, including your image, always informing you in this case of the possibility of capturing your image.
- The data that third parties provide us with about you, on a legitimate basis or having obtained your consent to do so.
- The data of third parties that you provide us with, with the prior consent of the third party in question.
4. How do we process your data?
At PANORÁMICA GESTIÓN, S.L. we process your personal data in strict compliance with current legislation. Furthermore, we inform you that we have the appropriate technical and organisational measures in place to guarantee an optimum level of security, thereby ensuring that only authorised persons have access, that we will keep them intact, preventing any intentional or accidental loss, and that we have reinforced our data processing systems and services.
The operations, management and technical procedures that we carry out in an automated or non-automated way and that make possible the collection, storage, modification, transfer and other actions on personal data, are considered as personal data processing.
In addition, we inform you that the data is processed jointly by the group entities listed in point 1 of this privacy policy.
5. What is the legitimacy of the processing?
The basis for the legitimacy of the processing of Personal Data shall be that resulting from the contractual or pre-contractual relationship, the employment relationship or any other relationship required for the processing of data, such as express consent.
6. How do we manage electronic communications?
In the case of receiving communications by these means (e-mails, automated response messages from forms, and other communication systems) we inform you that the messages are addressed exclusively to the addressee and may contain privileged or confidential information. If you are not the intended recipient, we notify you that unauthorised use, disclosure and/or copying is prohibited under current legislation.
In accordance with the provisions of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, and Directive 2002/58/EC, we inform you that in the event that you do not wish to receive communications and information of a commercial nature through this electronic communication system, please notify us by this same means indicating in the subject ‘UNSUBSCRIBE COMMERCIAL COMMUNICATIONS’ so that your personal data can be removed from our database. Your request will be processed within 10 days of being sent. In the event that we do not receive an express reply from you, we will understand that you accept and authorise our company to continue sending the aforementioned communications.
7. How long do we keep your data?
The personal data relating to individuals that PANORÁMICA GESTIÓN, S.L. collects by any means will be kept for as long as the interested party does not request its deletion. Likewise, they will be kept for as long as the relationship that originated the processing of the data is maintained, respecting in any case the legal retention periods. At the end of this period, the personal data will be deleted from all PANORÁMICA GESTIÓN, S.L. systems.
8. Will your data be communicated to third parties?
There will be no assignment, transmission or transfer of personal data, except for those already informed, other than as a result of a legal obligation. If your data is requested from us by the Public Administration or Autonomous Community Institutions within the scope of the functions expressly attributed to them by law, it will be transmitted.
If there is an assignment, transmission or transfer of personal data outside of the aforementioned cases, you will be informed beforehand so that, if necessary, you can give us your consent.
However, in order to organise ourselves correctly, to have good operations and procedures that guarantee good management, PANORÁMICA GESTIÓN, S.L. may need to hire the services of consultants, professionals or other service companies to process data under our instructions.
This processing on behalf of third parties is regulated in a contract in writing or in any other legally admissible form that allows accreditation of its conclusion and content, expressly specifying that the data processor will process the data in accordance with our instructions and will not apply or use them for a purpose other than that stated in the contract, nor communicate them, not even for storage, to other persons.
9. What are your rights?
Data protection regulations give you the following rights:
- Right to revoke any consent previously given.
- Right of access: To know what type of data is being processed and the characteristics of the processing carried out.
- Right of rectification: To be able to request the modification of data that is inaccurate or untrue.
- Right to portability: To be able to obtain a copy in interoperable format of the data being processed.
- Right to limitation of processing in cases where it is not considered necessary.
- Right of cancellation: To request the cessation of the processing of data and their deletion when their conservation is no longer necessary.
If you would like more information regarding the processing of your data, rectify any data that is inaccurate, oppose and/or limit any processing that you consider unnecessary, or request the cancellation of the processing when the data is no longer necessary, you can write to PANORÁMICA GESTIÓN, S.L. at Plaza Marcial Villamor Varela, Bajo 1D, 15703 Santiago de Compostela (A Coruña), or by e-mail to administracion@mrturismo.com.
This communication must include the following information: the user’s name and surname, the request, address and supporting data.
The exercise of rights must be carried out by the user himself. However, they may be executed by an authorised person as the authorised person’s legal representative. In this case, documentation must be provided to accredit this representation of the interested party.
Likewise, we would like to inform you that you can withdraw the consent given without affecting the lawfulness of the processing already carried out, by sending your request to the same address indicated in the previous paragraph. In this case, you must enclose with your request a copy of your ID card or other document proving your identity.
We would also like to remind you that you have the right to file a complaint with the Spanish Data Protection Agency (AEPD), if you consider that your rights have been infringed Data Protection C/ Jorge Juan, 6 28001-Madrid – FAX: 914483680- TELF: 901 100 099- E-mail: ciudadano@agpd.es
| PROCESSING ACTIVITY | PURPOSE OF PROCESSING | BASIS OF LEGITIMACY |
| Labour management | Personnel management for the formalisation of an employment contract, file control, payroll management, time control, training, pension plan and PRL. | Contractual relationship |
| Tax and accounting management | Processing necessary for the fulfilment of tax and accounting obligations | Contractual relationship Legal obligation for the controller Overriding legitimate interests of the data controller or third parties |
| Contact management | Processing of data in order to be able to maintain communications with the interested parties | Overriding legitimate interests of the data controller or third parties Express consent of the data subject |
| Occupational risk prevention | Compliance with current legislation on occupational risk prevention and health surveillance. | Contractual relationship Legal obligation for the person in charge |
| Job applicant management | Recruitment and filling of jobs by means of CV management, personal interviews and assessment tests | Vital interests of the data subject or of other persons Express consent of the data subject |
| Customer management | Processing of the data necessary for the maintenance of the commercial/contractual relationship with customers, invoicing, after-sales service, sending promotions and advertising and customer loyalty. | Contractual relationship Commercial relationship |
| Supplier management | Supplier analysis, valuation, contracting, order management and payment management | Contractual relationship |
| Company management | Management and maintenance of the company | Contractual relationship |
| Management of potential customers | To be able to carry out the necessary communications with potential clients and/or other interested parties, sending quotations, prices, product costs and other information requested prior to establishing a contractual relationship. | Commercial relationship |
| Reservation management | Processing of the identification data necessary for the reservation of accommodation. | Contractual relationship |